Privacy and Security



Because we respect your privacy, we want you to know how any information you provide us will be protected and used.

Policy

At The RoomPlace, our customers are our number one priority. We go to great lengths to guarantee the security of all online transactions. Our secure server software is among the best technology available today. It protects all personal data, including credit card and telephone numbers, name and address.


Privacy

The information gathered on this site by The RoomPlace is never shared with anyone, except in connection with your order. Credit card or check information is only shared with financial institutions that process your payment. Shipping information is shared with shippers that fulfill your order. Information on financing applications goes directly to the financial institution that handles the financing, not to The RoomPlace; we never see your application information, only your approval code, name and address. Technically, this shared information does pass out of our direct control, but The RoomPlace makes clear to financial companies that we expect your information to be handled appropriately.

We do not sell, rent, share, trade or give away any of the information you provide to us except to the financial institutions processing your payment. No third party will solicit you as a result of information within The RoomPlace.

It is true that the information you provide is subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. Other than these fairly extreme cases, your personal information will be shared with no one.


Choice

The RoomPlace only collects data that customers voluntarily provide in order to conduct business and fulfill a customer’s order. The RoomPlace does not sell or rent customers information with outside companies. A customer’s email may be collected for order confirmation and marketing purposes. The customer may choose at any time to opt-in or opt-out of these processes.


Access

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data


Security

The RoomPlace follows industry best practices and standards to safeguard consumer data. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personal information are kept in a secure environment.

Redress-Contact customer service or corporate offices at (630)783-8000 or email us at CustomerLoyalty@theroomplace.com