Our Distribution Center in Indianapolis, IN
is open for Contact Free Customer Pick-Up
8301 E Washington St, Indianapolis, IN 46219 [Get Directions]
Days and Hours of operation:
Tuesday - Saturday from 11am to 7pm (EST)
Closed Monday and Sunday
When on-site and ready to pick-up, please call 630-783-3755.
Customers who pick-up merchandise are served on a first-come, first-served basis. Wait times may vary and we greatly appreciate your patience!
Upon arrival, please park in a designated Customer Pick-Up parking space and remain in your vehicle. Please call the number posted on the parking space sign to begin your contact-free customer pick-up. We will verbally confirm your order over the phone, verify your parking space number and begin preparing your merchandise for pick-up. Orders must be paid in full prior to arriving for pick-up.
When your order is ready, we will notify you by raising a sign with your parking space number. You can then drive your vehicle to the Customer Pick-Up door to begin loading your merchandise. Due to health official’s guidelines, we cannot assist with loading merchandise into your vehicle. Please maintain social distance during your pick-up.
Merchandise that is picked up may be in cartons and require assembly. Due to the nature of furniture shipped in cartons, we are unable to unpack cartons or assemble merchandise for you. Please be sure that the size of your vehicle will accommodate the size of the merchandise to be picked up. The RoomPlace is not responsible for loading and tie-down of merchandise or the safe transportation of merchandise to your home. Damage that occurs during loading, unloading or transit is not covered under the warranty, nor can we accept returns on any picked-up merchandise.