Dear Valued Customer,
We want you to continue to feel confident in your shopping experience with us. It’s with that in mind that we’re providing the following information:
• Operations/Delivery: We continue to follow established safety protocol for all home deliveries. We are providing our warehouse and delivery personnel with gloves and booties, and they are exercising stringent cleaning protocols between deliveries. We have implemented a limited touch policy for in-home deliveries and are now offering an extremely low-contact option via our “Drop and Go” delivery. If you are currently scheduled for full-service delivery and wish to either postpone your delivery, or shift to “Drop and Go” delivery in eligible areas, we ask that you contact Customer Care (prior to your scheduled delivery) at: www.theroomplace.com/contact-us.
• Our Store locations continue to follow strict safety protocols to ensure cleanliness standards for all of our guests. Daily deep cleaning and constant cleaning throughout the day on all high touch surfaces are actively being practiced, as is mask wearing by all associates and guests.
Our website theroomplace.com is open to everyone 24/7 and our store locations are open click here to find your store and hours. Our warehouses are shipping and delivering, and your merchandise questions can be answered online with free access to our team of Product Experts, waiting to serve you. Our Customer Care team is also available to address any remaining concerns at https://www.theroomplace.com/contact-us.